Frequently Asked Questions
Everything you need to know about your ZING. beauty journey.
Are ZING. products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All ZING. products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for opened products?
We want you to love your glow. If you are not satisfied, we accept returns on both unopened and lightly used products within 30 days of purchase for a full refund.
Do you offer international shipping?
Currently, we ship to over 25 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your skincare products safe for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and free from harsh parabens, sulfates, and synthetic fragrances to ensure they are gentle on all skin types.
How can I track my package?
Once your order is processed, you will receive a confirmation email with a link to our tracking portal where you can see real-time updates.